Refund policy
Due to the nature of our food products, we do not accept returns on opened or used items. If your order arrives damaged, leaking, incorrect, or otherwise unusable, please contact us within 7 days of delivery with your order number and clear photos of the item and packaging period. We'll review the issue and, when appropriate, offer a replacement or refund.
We cannot issue refunds for orders entered with an incorrect shipping address, packages marked delivered by the carrier, or delays caused by the shipping carrier. If you need help with an order, please contact us through our Contact page.